Plans change. Here's how it works.

More than 24 hours before class

• Reschedule to any other date of the same class with open seats, free, as many times as you need. Do it yourself on Manage your booking.
• Cancel for a full refund to your original card, also on Manage your booking. Refunds are issued immediately by Square and usually appear on your statement within 5 to 10 business days.
• If you'd rather keep the value for later, ask us for a studio credit instead. Credits don't expire.

Inside 24 hours

Online changes close 24 hours before the class starts. Call (813) 373-5200 or email floridianceramics@gmail.com and we'll do our best to move you to another class. Refunds inside 24 hours aren't guaranteed, and no-shows can't be refunded.

If we cancel

If the studio has to cancel a class, for weather, illness or anything else, you get a full refund or a seat on a date of your choice. We'll contact you at the email on your booking.

Multi-week workshops

Workshops are booked as a set of linked sessions with only four seats, so they follow their own schedule and can't be rescheduled:

• 7 or more days before the first session: full refund.
• Between 7 days and 48 hours before: 50% refund.
• Inside 48 hours: no refund.

Cancel on Manage your booking; the refund that applies is shown before you confirm. Individual missed sessions can't be refunded, though a make-up day can be scheduled for a $50 fee when the studio has room.

Private events

Private events have a deposit and cancellation terms set in your quote.

Finished pieces

Class fees cover instruction, materials and firing attempts. Pieces lost or damaged in the kiln aren't refundable; see the Terms of Service for the kiln firing policy.

To reschedule or cancel, go to Manage your booking and enter the email you used at checkout.